Shipping Policy

Thank you for choosing Somora. Here is our shipping policy to guide you through the process:

Processing Times

Orders typically take 2–4 business days to process before they are shipped. During peak periods, processing may take slightly longer, but we work hard to ship your order as quickly as possible.

Standard Shipping

Our standard delivery time is 5–7 business days within the United States and 7–14 business days for international destinations after processing.

Delivery times may vary based on your location, carrier performance, and other factors outside our control.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking details so you can monitor your delivery. Please allow 2-4 business days for tracking updates to appear after dispatch.

Shipping Destinations

We currently offer shipping to various locations. Please ensure your shipping address is accurate to avoid any delays or misdelivery.

Shipping Costs

Shipping costs are calculated based on your location and the weight of your order. You can view final costs at checkout before completing your order. Free shipping promotions, when offered, will be clearly displayed on our website.

International Shipping

For international orders, additional customs duties or taxes may apply. These fees are the responsibility of the customer. Please check with your local customs office for details.

Order Modifications

If you need to modify your shipping information, please contact us at hello@somora.co as soon as possible. Once your order is shipped, modifications may not be possible.

Lost or Damaged Items

In the rare event your order is lost or damaged in transit, please contact us at hello@somora.co. We’ll work with the carrier to investigate and resolve the issue promptly. Title and risk of loss pass to you once the order is handed to the shipping carrier.

We appreciate your patience and understanding. If you have any further questions, please reach out to our support team at hello@somora.co.

Thank you for being a valued customer of Somora.